FAQs

Frequently Asked Questions

📦 When will my order arrive? Most orders reach our customers in Poland within 3–5 business days. We maintain a strict 0-day transit policy between our final sorting stages to ensure your comfort arrives as quickly as possible.

🧵 What materials are used in backsattit blankets? We curate a mix of premium fleece, organic cotton, and high-density synthetics. Each product page lists the specific weight and blend to help you find the perfect level of "heaviness" for your needs.

🧼 Can I wash my blanket? Yes, our blankets are designed for longevity. We recommend a gentle cycle at 30°C and air drying to maintain the plushness of the fibers and prevent shrinking.

💳 Which payment methods do you accept? We support secure options including BLIK, PayU, Visa, Mastercard, and Apple Pay.

💬 Need more help? Our comfort specialists are available to help you choose the right texture for your home. Email: info@backsattit.com Phone: +33 6 19 60 36 50 Hours: Monday to Friday, 9:00 AM – 6:00 PM (CET)